Citizen Charter FULL

Introduction

 

Himalayan Reinsurance Limited is the First Reinsurance Company in the Private Sector – not only in Nepal – but in the entire SAARC region. Himalayan Reinsurance Limited was incorporated in July 2021 under the Nepal Companies Act, with an Authorized capital of NPR 21,000 Million for the purpose of transacting Reinsurance and Retrocession business from Nepal and overseas. The Company is owned by Prominent Nepalese Corporate and Industrial houses, two of the Top Banks (Primarily owned by Government of Nepal) and some High-Net-worth Individuals.

 

After obtaining all relevant approvals and certifications, Himalayan Re commenced business operations with effect from July 15, 2021.

 

Our Services

 

We provide Reinsurance Capacity and related technical support to all Non-Life and Life Insurance Companies in Nepal as well as those from outside Nepal.

 

Our Service Centers

 

All our Services are offered through our Corporate Office – our only Office – located in Kathmandu, Nepal.

 

Since all our Customers are Institutions (that is, Life and Non-Life Insurance Companies in Nepal and abroad), the Services are mostly Offered through one-on-one contact – in-person, on Call or via e-mail.

 

TimeLine of Our Services

 

Underwriting of Treaties 7 Days *
Underwriting of Facultative Cases Same Day *
Settlement of Claims 2 Working Days *
Cash Call Same Day *
Confirmation of Statements of Accounts 7 Days **
Response to e-mails received 1 Working Day

*On Submission of all Requirements

                                                                                                            **On Resolution of all Queries

 

Our Regulators

 

  • Nepal Insurance Authority
  • Registrar of Companies

 

Acts and Directives Governing Us

 

  • Companies Act 2063
  • Insurance Act 2079
  • Income Tax Act 2058
  • Income Tax Rules 2059
  • VAT Act 2052
  • VAT Rules 2053
  • Labour Act 2074
  • Labour Rules 2075
  • Bonus Act 2030
  • Bonus Regulation 2039
  • Money Laundering Prevention Act 2063
  • Money Laundering Prevention Rules 2066
  • Directives issued from time to time by Nepal Insurance Authority

 

Our Financials

 

Published in leading National Daily and on our Website as per statutory Regulatory Timeline.

 

Contact Persons for Services

 

Non-Life Reinsurance                            Mr Digdarshan Nepal

 

Non-Life Claims                                    Mr Sujan Adhikari

 

Life Reinsurance                                    Ms Bidhya Shrestha

 

Website Related                                    Mr Deepak Kumar Shrestha

 

Finance, Accounts & Compliance           Mr Sitaram Wagle

 

Complaints, if any

 

1st Point of Contact                               Mr Deepak Kumar Shrestha

Information Officer & Spokesperson

 

To be escalated to                                Mr Mukesh Kumar Kapoor

Deputy Chief Executive Officer

 

If not resolves, then contact              Ms Upasana Poudel

Chief Executive Officer