Mukesh Kumar Kapoor

Qualifications

Post Graduate in Commerce, Fellow member of Institute of Company Secretaries of India (FCS), Fellow Member of Insurance Institute of India (F.I.I.), Certified Associate of Indian Institute of Bankers (CAIIB)

Experience

40 years. 6 years in bank and 34 years in General Insurance and reinsurance.

Direct Insurance Business operations, Technical, Marketing and IT (1987-2004 – 17 Years)

He has joined Oriental Insurance as Direct recruit officer in 1987 and worked in various capacities in the business operations at the Branch office and Divisional offices till 2004. Under his leadership, his offices showed excellent results in terms of business growth, customer service and excellent profitability. During his tenure, loss making offices has shown improved performance with good profitability. He has sound knowledge of IT systems and its implementation.

Experience in Nepal – Oriental Insurance Company, Nepal (12 YEARS 9 MONTHS)

Deputy Chief Executive Officer (2004-2012)

He was posted as Deputy Chief Executive Officer from April 2004 to December 2012. During this period, he was instrumental in computerizing the business operations. Oriental insurance, Nepal achieved handsome business growth and shown profitable results during his entire period of posting.

Chief Executive Officer (2015-2019)

He was posted as CEO at the end of June 2015 after two devastating earthquakes that caused immense damage and loss to Nepal. He has to deal with challenging situation caused due to these two massive earthquakes when insurance industry was facing huge earthquake claims. He handled this tough situation efficiently without any grievance from customers. During his tenure of almost four years, Nepal office of Oriental progressed very well and has grown by more than 50%. The Company has shown remarkable excellent results on all parameters e.g. profitability, claim settlement and other customer service parameters during this period.

He was a member of Nepal Terrorism Pool technical committee and claim committee. This pool was later converted as Nepal Reinsurance Company.

He was nominated by Beema Samiti in various technical Committees for promotion of insurance knowledge in Nepal. He was a member of Marine Tariff Advisory Committee that finalized Nepal Marine Tariff. He was a member of   Committee that finalized Nepal Property Directives in the year 2018. Nepal Insurance Institute was formed during this period where he was nominated as regular faculty to help to enrich insurance knowledge of Nepal insurance industry.

Nepal Reinsurance Company also came in to full operation during his tenure. He has helped Nepal Reinsurance, in its formative years, in framing working principles and guidelines. In addition, he was a member of various sub committees of Nepal Reinsurance.

Corporate Experience –  CFO and Head of Reinsurance

During first corporate posting, from 2013 to June 2015 he was Head of Reinsurance Accounts. During his second corporate posting in April 2019, he was posted as DGM Accounts, Taxation, Actuarial and Reinsurance and was in charge of placement of all Reinsurance Risks of Oriental Insurance Company.

His last assignment has been as CFO and Head of Reinsurance department of Oriental Insurance Company at its Corporate Office in India till June 2021.

He has extensive knowledge of Nepal Insurance Market – as he has worked as Deputy CEO and then CEO of Oriental Insurance Company Nepal in various capacities.